1. Community Outreach Specialist

Martin County Property Appraiser

Summary

Develops and administers the Martin County Property Appraiser’s Office (MCPAO) community outreach
plan using various communication methods and tools. Responsible for promoting the public image of the Office to
strengthen relationships within the community through public relations, marketing activities and materials, social media,
and public awareness programs. This position reports to the Director of HR & Operations. The work is reviewed through
observation, quality checks and achievement of performance measurements as described in an annual performance
review.

Job Overview

• Understands and executes the Property Appraiser “Open Door Policy.”
• Develops, executes, and maintains comprehensive external communications including but not limited to materials
for the website, social media platform, print and video mediums.
• Informs the public on current assessment policies and operations, and administers programs designed to create
positive awareness of the appraisal process.
• Fosters strong business relationships in the community and across government agencies.
• Plans in-office activities (i.e. special events, lunch-and-learn, etc.) to promote community partners supporting the
Property Appraiser’s mission.
• Establishes systems for the dissemination of materials and information to the public and local community groups.
• Assists the Property Appraiser in the preparation and scheduling of speeches, press releases and presentations as
requested.
• Prepares graph presentations and marketing materials to explain/illustrate programs and policies of the Property
Appraiser.
• When participating in community outreach events (i.e. Martin County fair, Chamber events, etc.), participation time
may be offset with flex work schedule.
• Establishes, measures and tracks response rates and effectiveness of initiatives.
• Primary office contact for designated community groups, businesses, local media (i.e. Chamber of Commerce, local
print publications, etc.)
• Protects property owner information in accordance with Florida Statutes regarding confidentiality.
• Complies with established procedures, policies, Florida Statutes and deadlines.
• Other duties as assigned.

OTHER SKILLS AND ABILITIES:
• Exhibits a high level of attention to detail and quality control mindset.
• Supports the office-wide initiative of fostering a “lean” atmosphere that focuses on developing a culture of continuous
improvement.
• Demonstrates extensive knowledge of digital communications tools (i.e. Whiteboard software), and relevant social
media platforms, management software, and email campaign software.
• Proven presentation and public speaking skills demonstrating the ability to write and speak on matters of interest to
organizations, other public or private groups, as well as the media and to the public in a concise, informative, and
knowledgeable manner.
• Demonstrates excellent positive listening, oral, and written communication and customer service skills to consistently
represent the Office to all constituents in a manner that exceeds defined standards.
• Exhibits excellent copyediting skills.
• Works independently, uses good judgment, drives innovation, and develops unique solutions and ideas.
• Demonstrates proficiency with Microsoft Office, Adobe design programs and other software required.
• Establishes and maintains constructive working relationships.
•Exhibits dependability, promptness and team-player attitude.
Possesses a valid Florida driver’s license.

QUALIFICATIONS:
• Graduation from an accredited four-year degree granting college or university and two years of work experience
directly related to the position duties.
OR
• An Associate Degree from an accredited college or university and four years of work experience directly related to
the position duties.
OR
• Graduation from a high school or possession of a GED Certificate and five years of work experience directly related
to the position duties.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an
individual to successfully perform the essential duties of this job. While performing the duties of this job the individual is
frequently required to sit. The individual is regularly required to stand, walk, use hands to finger, handle or feel objects,
tools or controls, reach with hands and arms, talk and hear. Specific vision abilities required by this job include close
vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Occasionally the person may
be required to balance, stoop or lift up to 10 pounds. The individual occasionally will be out at community events when
conducting community outreach.

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job
description at any time without notice.
PAY RANGE: $44,900 – $74,100 annually
APPLY: Daina Takacs
Director of HR & Operations
Email: daina.takacs@pa.martin.fl.us
3473 SE Willoughby Blvd. Suite 101
Stuart, FL 34994

2. Event and Service Coordinator

MidFlorida Event Center

Position Specific Description

This position is an Essential classification and will require you to report to duty before, during and after a civil emergency.

Responsible professional level work. Duties include: leading the operation of the box office, distributes event public relations and community information; implements front-line customer service; oversees the volunteer program and supervises part time circle desk customer service staff. Facilitates the development of public trust and confidence in the City. This position will be required to work nights, weekends and holidays.

 

For more information click HERE 

 

3. Community Relations Manager/ Public Information Officer

Town of Jupiter

 

PURPOSE OF CLASSIFICATION

The purpose of this classification is to lead the Community Relations department in implementing and administering the Town’s outreach, marketing and communications programs and manage the Town’s media relations. Work is performed independently, with review and supervision by the Senior Director of External Customer Service. This position supervises the members of the Community Relations department.

ESSENTIAL FUNCTIONS

The following duties are normal for this position.  The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.

Manages the Community Relations department to plan, develop and implement effective public information, communications and marketing programs to inform and educate residents, community groups, and businesses on Town programs, events, services, educational campaigns and policy decisions. Implements all programs in line with the Town’s strategic plan, branding guidelines, and messaging strategies.

•  Manages day-to-day activities and priorities of the Town’s central marketing and communications department, creating and distributing communications materials for all Town departments and groups.  Leads team in developing visual, written, printed and digital communications that inform, educate and promote, including but not limited to printed materials and collateral, letters and mailings, newsletters, articles, signage, emails, websites, presentations, videos, social media and multi-media materials.
• Manages and coaches the members of the Community Relations team to achieve desired outcomes and efficiencies. Manages the resourcing of projects within the team to ensure that the Town’s communications programs are high-quality, on-time, supportive of the Town’s strategic plan and messaging and branding goals, and integrated across channels and platforms.  Plans, creates and maintains an overall communications project annual calendar and project planning and management system.
• Ensures consistency and efficiency in the execution and distribution of the Town’s message. Works with Town Departments to understand communications needs; recommends and implements communications plans and strategies; takes departmental content and objectives and adds value through messaging and visual elements of communication.  Develops message distribution strategies that address target audiences and maximize and extend reach.
• Serves as the Town’s “Editor in Chief”.  Writes and edits content for Town publications and the Town’s website and social media sites. Coaches staff in the creation and development of quality written, visual and digital content, ensuring that it is understandable, meaningful and relevant to the defined target audience(s).• Utilizes and integrates channels of communication to maximize the distribution of information to all audiences of the Town.  These include, but are not limited to: printed brochures, posters, fliers, newsletters and booklets; online web pages, websites, e-newsletters, emails, and social media methods; direct mail; print, TV, and online advertising; video and TV broadcast; live meetings, presentations, speeches, and appearances.
• Maintains awareness and understanding of policy decisions, their impacts on the community, and community/area issues in order to inform and educate the public. Able to take that information and translate it into understandable, impactful communications. Provides Town information accurately and proactively, presents information at meetings, and partners with groups to provide and exchange information. Prepares responses to resident, business and community groups regarding concerns or inputs on Town matters, and provides appropriate follow up.
• Maintains knowledge of community and neighborhood groups, residents, business groups, other agencies and organizations in order to partner and provide education and information on Town matters.  Collects, and analyzes both quantitative and qualitative feedback from residents and businesses, and makes recommendations based on that feedback.
• Manages Community Relations’ budget, and participates in the preparation of the annual departmental budget in line with internal customer needs, the strategic plan, and required financial goals.
• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals.
• Serves as Town’s spokesperson with the media; manages relationships with media contacts and outlets.  Develops media messages, anticipates media inquiries and questions, and manages the message.  Assists elected officials, upper management and department representatives with media relations as needed.  Monitors media mentions, Town issues and business as reported by the media, and reports those to the appropriate members of managementADDITIONAL FUNCTIONS

  Performs general/clerical tasks, which may include answering telephone calls, typing documents, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.

  Operates a motor vehicle to attend community meetings or other work activities.

  Provides assistance to other employees or departments as needed.

  Performs other related duties as required.

 

MINIMUM QUALIFICATIONS

Must possess a Bachelor’s degree in Business Administration, Public Administration, Journalism, Communications, Marketing, or closely related field; supplemented by a minimum of five (5) to seven (7) years previous relevant experience and/or training, including a minimum of three (3) to five (5) year’s supervisory experience.  Must have excellent organizational, oral and written communication skills, and the ability to work with individuals both internal and external to the Town.  Broad range of writing ability required, from advertising copy to technical copy and articles.  Must be able to take complex policy and/or technical information and communicate it in an every-day manner; must be able to edit and proof copy to improve readability and be understandable to a target audience. Must be able to effectively supervise and coordinate the activities of subordinate personnel.  Must be able to plan, schedule, and coordinate projects and programs, including large events.  Must be able to manage outside vendors, including experience with pre-press and print-production processes.  Computer graphics design experience, and experience managing and directing employees in creative disciplines preferred.  Demonstrated knowledge of best practices for online and electronic communications, including web publishing, electronic newsletters, social media, and other online communications a must.  Computer proficiency in Microsoft Office Suite and Adobe Creative Suite or similar software is preferred.  Must have a solid, working knowledge of media relations and skill in dealing with the media and citizens on sensitive issues, including developing media messages and handling difficult questions.

PERFORMANCE APTITUDES

Data Utilization:  Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction:  Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.

Equipment, Machinery, Tools, and Materials Utilization:  Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude:  Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Creative Aptitude: Requires the ability to think creatively, and direct and evaluate creative work for its communication value.  May include qualitative evaluations of designs, imagery, writing styles, and phrasing.
 
Mathematical Aptitude:  Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion; may include ability to calculate surface areas, volumes, weights, and measures.

Functional Reasoning:  Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning:  Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

ADA COMPLIANCE

Physical Ability:  Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals.  Some tasks require the ability to communicate orally.

Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as humidity, rain, temperature extremes, traffic hazards, or bright/dim light.

The Town of Jupiter, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Interested applicants should submit online only, here is a link to the online description where candidates can apply:

https://www.governmentjobs.com/careers/jupiterfl/jobs/2994578/community-relations-manager-public-informaton-officer?pagetype=jobOpportunitiesJobs